Customer Testimonials

Steve Rahl

Packer Schmidt is the most amazing car salesman we have ever worked with. We just purchased our fourth Cadillac from him. He makes everything so seamless and easy. He is professional, knowledgeable, and represents Jerry Steiner Cadillac so well. Because of him we would never buy anything but a Cadillac!

I just bought my car here to replace my total loss vehicle, and I couldn’t be happier with the experience. The sales manager, Joe, sales consultant, Zade, and business manager, Grant, all went above and beyond to help me find the perfect car that suits my needs, while offering a great deal. Joe worked hard to adjust the numbers to fit my budget, and Zade was incredibly helpful throughout the entire process, ensuring everything went smoothly. Grant also made sure the whole transaction was seamless. The level of service I received was exceptional—friendly, knowledgeable, and attentive every step ...

Although I didn’t cross the finish line, Chris helped me and was nothing short of awesome. He answered all of my questions as a fellow car enthusiast himself. Chris took tons of photos for me, ran the numbers, etc. Those numbers were in fact good numbers but I chose to keep my current vehicle due to wife’s orders hahahaha! I look forward to working with Chris on a future deal. Finally, I appreciated his patience with me while being very courteous. Highly recommended!

Steve was great also was very nice and helpful

This is the 3rd vehicle we have bought from Jerry Seiner and this experience was as good as the others. Glenn was our salesman. He was very accommodating to our requests to see and drive multiple models. He was knowledgeable and helpful. He and the sales team made buying a new car as painless as possible and we never felt any pressure to buy, which is the way it should be.

We just bought a car from Parker at Jerry Seiner Cadillac and he was amazing. His customer service was outstanding. He always got back to us on questions we had and kept us updated on the arrival of our car. He is very professional and personable.

Oh my stars!!! Zade Carrillo went above and beyond to help me get into the vehicle I wanted. I found my 2020 Hyundai Santa Fe on the website. Zade helped me do everything over the phone, being that I live 2 hours outside of Salt Lake. Zade made sure that the car was safe and reliable for my family and I. If it passes his standards, I know its a good car. When I arrived to do my paperwork and test drive the car, Zade had washed it, put gas in it, and even put the seat warmer on for me! The ...

Steve Rahl was excellent to work with. Highly recommend him!

Glenn was great to work with! Even during the holidays he was very attentive and helpful throughout the whole process. We didn’t feel pressured to purchase and he was very patient. 10/10, we will be back!

I purchased a 2025 Cadillac Escalade from Jerry seiner in SLC. I had a great experience and my agent, Steve Rahl, was attentive and pleasant. Steve assisted me with a thorough understanding of the car before leaving the lot, which was very helpful with all the new options, bells and whistles. I will go back!

We recently bought a new truck, assisted by Corbin Herd. We had a pretty specific type of truck in mind and he found just what we wanted. He was super helpful, even coming in on his day off, knowing we were coming from Wyoming. He was great to work with, dealing with us in a friendly and straight forward manner. Corbin even made sure we had lunch on the dealership at the onsite cafe, which was a nice perk, considering we didn't really have time to go grab something to eat. . Thanks for helping us out Corbin! PS It ...

I had a wonderful and comprehensive car purchasing experience here at Jerry Seiner in Salt Lake City. My agent James Wilson was attentive, informative, friendly and treated me like I was a priority! James took the time to answer all of my questions and even bug his manager for discounts I asked for! He was very hospitable and helped to provide valuable information at every turn(literally). At the end of the day, I was hooked up with discounts, warranties, car care and had title and registration before walking out the door! Thanks to James and Grant, this was an ...

Talk about our experience buying a car from Jerry Seiner, i had a great and awesome welcoming. If you ever stepped into this place everyone will greet you with open arms and a way to help you buy a car. Jefferey Walker was one great and a best sales person, helped us through every step and way, contacted us about a few options we had on our names. Happy with the car we bought, he made sure we were satisfied with the car we were getting. Jefferey went above and beyond helping us out this past week. Im pretty sure ...

I worked with Parker Schmidt for a purchase/lease. He was so helpful and knowledgeable. He really went the extra mile multiple times to ensure I had a great experience. I also love the car! It is awesome.

Steve was amazing with this! Made it quick and painless love my car!

Zade was awesome! Bought a new 25 Escalade from him and he was much help! Super smooth buying process and couldn’t be more pleased. Thanks again Zade and Jerry seiner Cadillac!

I've been working with Mary Tebbs and her manager, Joe. It was such an easy experience and they gave me a great deal with now haggling needed. I will definitely be bringing my business back to them.

Joe Isola did an outstanding job with selling a 2024 Chevy Malibu to me today He was very knowledgeable and professional! He answered all of my questions, helping to make the business transaction very smooth.

Zade Carrillo was a pleasure to work with. He was thorough, responded quickly throughout our long distance purchase. He even drive three hours to deliver our car because our schedules were full. Great service and highly recommend working with him for your next vehicle purchase.

Our experience was stellar. Our salesman Zade Carrillo was knowledgeable about the different models and really helped match us to the right car. Zade really went above and beyond for us. Not only did he drive 180 miles to deliver our new Cadillac CT6 V he had to drive back in a U-Haul truck because there were no rental cars available. Thank you for a great experience and we love our new car.

Zade Carrillo was our salesperson. He is very knowledgeable, answered all our questions, and didn't make us feel pressured or rushed. Customer service is evident in every step of the buying process. We will definitely recommend the dealership and specifically Zade to anyone we know wanting a new or used vehicle.

Zade was great to work with and spent a lot of time showing us how everything worked. Thanks Zade!

I highly recommend seeing Mary to get you into a new vehicle! She is knowledgeable and will keep you entertained. She got me into a car that I absolutely love and went above and beyond to meet my needs. Stop by and see Mary, drive away happy in your new ride!

They always get my truck in and out for service as promised and they do a great job!

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We scheduled an appointment to view a vehicle, but upon our arrival, we found it sitting out on the lot, completely dead. Additionally, the listing claimed the car had been recently detailed, but it was clear that this was not the case—it had crumbs, smudges, drips, and fingerprints throughout the interior. We would have appreciated a more prepared experience for our pre-scheduled appointment. Once we expressed our intent to purchase, the dealership promptly replaced the battery and detailed the car, which we were grateful for. However, the entire process took six hours, leaving us feeling exhausted by the inefficiency ...

Steve was awesome to work with during the purchase of our new car. Very prompt and quick to respond. Would highly recommend!

Steve took such good care of us today. He was honest about the defects in the used car, not pushy in asking us to commit, and saved the car we wanted from another purchaser as we traveled a long way to see it. He took care of the paperwork while we went to grab food so our time waiting could be reduced. Great job!

Friendly, knowledgeable salesperson Zade Carrillo, gave us allot of feedback about the vehicle we purchased it's still a time consuming endeavor to buy a car but they made it as painless as possible. I recommend doing business with Jerry seiner Cadillac for new and used cars. They go above and beyond to make sure you are satisfied.

Great!!! Ask for Steve he is the best

Glenn was Very helpful and easy to work with. Professionalism A+

Just had a fun experience buying a Lyric! London Aston got all my questions answered and was very helpful walking me thru the process.

The team at Jerry Seiner was absolutely amazing to work with. Maria Daum was Super friendly, super helpful, listened carefully, showed up on time, and made me a priority. Grant in finance was top notch, and Ryan McKinnon went over and above for me. Wonderful experience.

Ask for Steve Rahl! Best service, did everything just like I expected and answered all questions. I was in and out with my new ride!! Give him a call

Over the weekend my husband and I bought an amazing truck from Jerry Seiner. It was a seamless process. The entire team was fantastic from sales to finance. Steve Rahl was knowledgeable and friendly. Steve even took the time to help my husband set up a few of the techy things on the truck. Ryan Bright made the finance portion pain-free and dare I say, fun. We appreciate the time they spent with us answering questions, explaining the process, and going above and beyond with everything they did! Thank you!!

Glenn Mattau helped my son and I find the perfect truck! He was very helpful, respectful and honest. Took the time to explore all options and answered all our questions. Our experience with Glenn and the whole Jerry Seiner dealership was excellent, highly recommend!

Steve Rahl, is a quick efficient and amazing. Highest Review possible.

I have purchased many cars and this is one of the best experiences of them all. Becky at Jerry Seiner Chevy was very attentive, dedicated, and cared that we had a good experience and found the best vehicle that worked for us. She went over and above what she needed to and would definitely 100% recommend to give her and the staff a visit over there.

Becky was great to work with, and helped us through the entire process. Very accommodating and went above and beyond. Would definitely work with her again in the future.

I most recently purchased an XT4 working with Zade Carrillo. Not only is he very knowledgeable about the Cadillac cars but steered me to the best car for me. I was indecisive but his help and insight got me there. He has the patience of a saint!

Call Steve Rahl. He’s amazing!

After having some service issues with my 2020 Escalade, Steve was very helpful getting me in to a new 2024 Escalade along with Brent in the finance department!

We had such a wonderful experience at Jerry Seiner! Mary was FANTASTIC to work with! When you walk in there ask for Mary, she’s awesome and can get you your dream car!

excellent service, Ramon Madrigal

Five stars for Joe Isola! Excellent follow-up, customer service, attention to detail, knowledgeable. He made buying my car an enjoyable experience, and I’d 10/10 recommend using Joe. Thank you, Joe!

Mary Tebbs and Grant Carstens was awesome! We drove from Nampa Idaho to Salt Lake City to see a vehicle that we had seen advertised. We had been car shopping but couldn’t decide which one was the best option for us. We got the pleasure to meet Mary and Grant the welcoming and supportive. She showed us the car and even let us test-drive it. We had such a wonderful experience with her. We winded up buying the vehicle. Mary Tebbs and Grant Carstens such an awesome persons to work with. Thank you Mary Tebbs and Grant Carstens for ...

Mary Tebbs gave us such excellent customer service. She made it so easy and pleasant for us without any stress. She is an amazing person. Thank you for your service and support. I highly recommend her to anyone buying a new vehicle. Mary is incredibly nice, patient, and understanding. Thank you so much, Mary Tebbs!

We worked directly with Joe Isola to find and purchase the car my wife and I had been looking for multiple months. He and the entire team were great to work with!

My husband and I had a great experience working with Cesar Torres! He was easy to work with, very communicative, and answered our many questions about the car. We also appreciated Grant working with us on the finance end of things. Thank you Cesar and Grant!

Cesar Torres did a great job helping us purchase our Chevy 2024 truck. He was very knowledgeable, friendly and resolved our concerns.

Highly recommend Jerry Seiner! I cannot say enough good things about everyone there, but especially Zaida Meza and Grant Carstens. From the initial walk in, to discussions, follow-ups, and buying my new vehicle, the process was seamless and professional. Zaida was there to keep me updated and informed while Grant made the financial process incredibly smooth, even giving us some tips and tricks. And, the rest of the team not only remembered us months later but was just so kind and professional. They don’t hassle you or blow smoke just to make a sale, they take their time and ...

Parker in sales was very knowledgeable and worked hard to get everything perfect. Did not promise anything he didn’t accomplish and did not pressure us at all. Very good experience.

Great Experience all around here. Sales Department was very low pressure. Parker did a wonderful job and went the extra mile. Grant in finance explained everything needed and made the process smooth. Highly recommend!

Exceptional service! We didn’t just find a great salesperson—we found someone we could genuinely trust. Thank you for your service James Wilson!

(Translated by Google) I was lucky enough to be served by Ramon and it was truly an excellent service, he is very friendly and answers all your questions. To this day I am still in contact with him and he is truly an excellent worker. (Original) Tuve la suerte de ser atendido por Ramon y de verdad que fue un excelente servicio , es muy amable y te responde todas tus dudas . Hasta la fecha de hoy sigo estando en contacto con el y de verdad que es un excelente trabajador

I was lucky to be assisted by Ramón and he was very kind, he showed me several options that fit what I was looking for and he knows a lot about cars.

It was a very good experience visiting this dealership. Ramón, one of the salespeople, took great care of me, providing detailed information about the options that best suited what I was looking for. I definitely recommend it!

(Translated by Google) Excellent attention from Mr. Ramon Madrigal, he gave me all his support to get my SUV that fit my needs. I totally recommend him since I am completely fluent in English and Spanish. Without a doubt I would be attended to by him again. I recommend it 100% (Original) Excelente atención por parte del señor Ramon Madrigal, me brindo todo su apoyo para conseguir mi SUV que se ajustara a mis necesidades lo recomiendo totalmente ya que domida totalmente el idioma Ingles y Español. Sin duda volvería a ser atendido por el. Lo recomiendo ...

Great place and service. Ramon Madrigal was especially helpful

I recently had an outstanding experience at Jerry Seiner Chevrolet Cadillac, and I can't thank Becky and Joey enough for their exceptional service! From the moment I walked in, they made me feel welcomed and valued as a customer. Becky was incredibly knowledgeable and took the time to understand my needs. She patiently answered all my questions and provided insightful information about the different models. Her passion for cars really shone through! Joey was equally impressive. He guided me through the financing process with clarity and transparency, ensuring I understood all my options. His friendly demeanor made what can ...

I recently purchased a truck with the help of Mary Tebbs, and the experience was exceptional. Mary was knowledgeable and genuinely focused on finding the right truck for me. She made the entire process easy and stress-free, and made sure all my questions were answered. Mary’s dedication to her customers is unmatched, and I highly recommend her to anyone looking for an honest and friendly salesperson. She’s a gem!

Steve Rahl has been very helpful in our car buying experience! This is now the 3rd time we've worked with him and he’s been great every time.

Jason in service is the man! He is on top of it and above and beyond as far as service goes.

Normally I hate the whole experience of waiting for contracts. The Cafe and the professionalism of the team was outstanding and made the whole process much better.

I was amazed at the effort made by Zade, Joe, Minerva, Grant and Anthony (in Service) to get me back on the road with a beautiful Cadillac XTS4 V Series after my previous XTS 4 was totaled by a road hazard. All of the team, but especially Zade were laser focused on my needs rather than the dealerships. Thank you so much Zade for getting this done so professionally! Thanks for the lunch Joe ... it was great while we waited for our turn to sign the papers! Rob and Tracie Lindley.

Mary was so helpful. She looked up any information we needed and really cared about us. It was a smooth experience buying a car.

Mary Tebbs was fantastic! We had such a great experience picking out a new truck today! She was very knowledgeable, is a great person all around, and went the extra mile to make sure we got the right vehicle picked out. Thank you for taking care of us! We felt so seen and heard. Lifetime customers for sure.

I had such an awesome experience buying a car with Jerry Seiner Cadillac. Jeffrey Walker warmly greeted me and his knowledge of my vehicle was very helpful. He wasn’t at all pushy which I really appreciated. I would definitely refer my family and friends to this dealership. Thank you to Grant and Minnie in financing! You were all so helpful. 😊👍

Ladies! Zaida @Jerry Seiner found me the exact vehicle I was looking for even though I am super picky! Everyone was very friendly and Grant was great to answer all of the little questions I had about financing.

Thank you Zaida for taking care of my sweet wife and helping her find the truck she wanted. She's happy so I'm happy. You were very helpful and kind and explained everything very well.

We sincerely want to give a shout out to Mary Tebbs for the great service provided to us yesterday. We walked into Jerry Seiner Cadillac a bit nervous as we wanted to downsize from our beautiful Escalade to a smaller vehicle. Mary immediately showed us several options that would fit our needs. Mary took time to explain the pros and cons of each vehicle to us. We test drove and bought a 2025 XT5. Mary took time to show us how to use all of the options our new vehicle has. She stayed after hours to make sure we were 100% satisfied. ...

Had a great experience at Jerry Seiner Cadillac! Steve was amazing to work with, very helpful and made it a great experience!

Thank you Mary. Super awesome team-great dealership!

Mary was super helpful, responsive, and provided a good experience. Nice Dealership.

Mary Tebbs is the absolute best salesperson! She is incredibly nice, patient and understanding of our needs. Not to mention made us laugh the whole time. Can’t recommend her enough!

Becky Brien is an amazing sales person. We were extremely pleased with her service.

Bought a new Colorado from Jeremiah Bingham today. Got a sweet deal and he made it fun. Very knowledgeable about the truck.

Holley was amazing! Excellent customer service!

Steve Rahl was very helpful and I appreciated him and I recommend him.

Amazing experience. Friendly and honest .

Shut out to Christina High . What a great place to find a car, with incredible service we do appreciate all you help

The cafe in the dealership is always good and Sabrina is amazing.

I love working with Mary and all the employees. I did not like the dealer or industry culture of trying have a long closing experience to include extra add ons to the financing . I might consider but a car here again only if I can pay cash with trade in. I don’t agree with sitting in the closing office for one sales pitch after another. The employees are great but the practice of hard sales pitches for extras will not work with me in the future. I had the same experience with Mercedes— I am a busy person and ...

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Honestly we couldn’t have asked for better service today / thank you to everyone at Jerry Seiners today you all made today’s experience great. Friendly outgoing/ Christian/ Ryan and the others who took care of our Cadillac LYRQ Thank you from Mike and Frieda appreciated your hard work today.

Zade and Keith were absolutely amazing!! Even though I didn’t end up buying a car from them, they still treated me like I was a VIP customer. They didn’t pressure you into buying a car and they were just genuinely trying to help you. If you’re going to buy a car/trucks, I highly a recommended them as your first choice🤝🏼🤝🏼

Maria and Grant.....my god. Thank you so much. If you want a car from this location, and need absolutely anything, make sure you're working with them. They made sure we left extremely happy and had all of our needs and wants met. They went above and beyond for us and we are truly thankful! We will 100% be back in the future to buy a car from them. The elite team! We can't forget about Minnie our finance lady who completed our deal. She's extremely charismatic and personable. Highly recommend asking for her to close your deal ...

"I recently had the pleasure of visiting the Cadillac shop and I must say, the service provided by Ramon was exceptional. From the moment I walked in, he greeted me with a friendly smile and was incredibly knowledgeable about the products and services offered. Ramon went above and beyond to ensure that all my questions were answered and that I received top-notch assistance throughout my visit. Not only did he provide excellent customer service, but he also displayed a genuine passion for helping customers and ensuring their satisfaction. I left the shop feeling truly impressed and satisfied with my ...

Steve Rahi, was our sales person. We are very impressed with his professional way he handles business he done a great job on explaining everything on our new Cadillac SUV. Everything it had on it, and so we purchased it. He did a great job on our trade-in and after we got all the paperwork done he came out with us to explain how everything worked inside and out on the SUV Everything was working our seats were set. Key fobs were all set for driver one driver two and it couldn't have been better. He done an excellent ...

Cristina Hight was a delight to work with. I never felt like I was working with a “sales person”…the experience was personal and filled with ease. Thank you. As well Thank you Grant for getting me an extended warranty, I feel extra covered for years to come!

Chris B. was so helpful and made the purchase experience so effortless. We will definitely come back to Jerry Seiner the next time we are ready to get a new car.

Steve Rahl has been fantastic throughout the process of buying our first Cadillac Escalade. Steve is amazing and very knowledgeable!

Steve Rahl was always on top of everything. Kept us informed when we ordered our Cadillac. I will recommend him to everyone.

Zach H. and Grant G. Were absolutely fantastic to work with and were extremely helpful in my truck buying process. Would definitely go back for my next purchase. Smooth and no BS.

Friendly and professional. The experience is always good when I visit Jerry Seiner and look forward to my next visit.

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Parker knows Cadillac’s. He assisted me and my wife in purchasing a 2025 XT6. His knowledge of Cadillac and features can’t be overstated. When we arrived at the dealership I was not sure if a Cadillac was the right choice in a new car, but after Parker walked through the vehicle with us I was sold on the safety and reliability and comfort the XT6 offers. We left the dealership late and had a 3 hour drive to get home. Normally I wouldn’t drive late at night, but with the driver assist features that Cadillac offers it wasn’t ...